FAQs

Each bodysuit and t-shirt is designed with love, featuring adorable and unique prints that stand out. Our designs include whimsical animals, enchanting tales, funny puns, vibrant patterns, and bold colors, all tailored to highlight the personality of your little one and bring smiles. By choosing us, you’re ensuring that your children are dressed in outfits that are as special as they are!

Found an item or items you love? Choose the color and preferred size, then add them to your cart. When you’re ready to proceed, access your shopping cart by pressing the bag icon at the top right corner of the header menu. Confirm the items you wish to purchase by clicking on 'Check out'.

If you have an account, make sure you are logged in. If you decide to place an order without creating an account*, simply enter your email so we can communicate with you. Enter your shipping and billing address details, select a payment method, and if you have a discount or promotion code, be sure to apply it. Once everything is set and you're happy with your selections, finalize your order. After placing your order, you will receive an automated confirmation email from us. Please check your junk or spam folders in case the email does not appear in your inbox.

If you have any questions or if something doesn't go as planned, don't hesitate to contact our customer care at info@raspberryink.com.

*We recommend creating an account before checking out. You can do this by clicking on the account icon at the top right corner of the header menu and filling out the form. This will simplify future purchases and allow you to easily access your order details.

To access your order details, you will need to sign up for an account before placing your order. 'My Account' is your personal dashboard where you can view your order history, track current orders, and update your personal details. We recommend creating an account to enhance your shopping experience and manage your purchases with ease. Simply click on the account icon at the top right corner of the header menu and fill out the form to get started.

We offer delivery to Canada and the USA. Our order processing and delivery time typically ranges from 3 to 9 business days, though it may vary based on your location or the season.

Shipping Rates:

• Canada:
  $8.95 CAD for standard shipping, or free on orders over $95
• USA:
  $7.50 USD for standard shipping, or free on orders over $95

For more details on shipping rates and policies, please refer to our Shipping and Delivery Policy.

We operate on a print-to-order basis, which means we do not offer returns. However, we guarantee that each product is crafted with meticulous attention to detail and adheres to high-quality standards. In the unfortunate case of receiving a damaged or blemished item, please contact us immediately at info@raspberryink.com with your order details and a description of the issue. For more detailed information, please read our Return Policy.

Thank you for understanding and appreciating the unique nature of each order.

Yes, our clothing is safe. Depending on the style, our apparel is made from either 100% cotton or a blend of cotton with a small amount of synthetics*, ensuring comfort and safety for the skin. The apparel is decorated using the direct-to-garment (DTG) method and printed with industry-leading equipment using water-based, eco-friendly inks. These biodegradable inks are non-hazardous, non-toxic, and free of heavy metals, formaldehyde, and Alkylphenol Ethoxylates (APE), making them safe for skin.

The inks meet the highest environmental and safety standards and are Oeko-Tex® Standard 100 – Class I accredited, ECO PASSPORT certified, Global Organic Textile Standard (GOTS) certified, and compliant with the American Association of Textile Chemists and Colorists.

*See the description for each item on the product page for specific details.